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1PL

First-party logistics guides cover warehouse operations where one brand or operator runs its own fulfillment flow.

The operational problem

1PL sites often run several warehouse departments at once: receiving, storage, inventory control, picking, packing, returns, value-added work, and shipping. When demand shifts, managers need to move labor without losing track of work in progress or starving another department.

How Array HQ solves it

Array HQ gives operators a shared model for department-based warehouse execution. The 1PL solution area focuses on the roles, workflows, and operational data needed to keep fulfillment moving across receiving, replenishment, pick, pack, and shipping.

How it works

1PL operations usually follow a direct brand warehouse flow:

Stage Purpose
Receiving Accept inbound goods and stage them for storage or routing
Storage and replenishment Keep inventory available for active work areas
Pick and pack Fulfill customer or store orders
Returns and exceptions Route returned, damaged, or rework inventory
Shipping Verify destination and release orders to carriers

What you'll be able to do

  • Explain how inventory moves through a first-party warehouse.
  • Identify where labor shifts when volume spikes.
  • Separate department ownership from site-specific procedures.
  • Identify the roles and handoffs that keep each department moving.

Key terms

Term Meaning
1PL First-party logistics: a warehouse operation run for one brand or operator
Replenishment Moving inventory from storage into active pick areas
Value-added work Additional handling such as tagging, repricing, repair, or packaging changes
Work in progress Inventory or tasks that have started but have not reached the next operational handoff