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Job advertising credits

How advertising credits fund your //Recruiting sourcing campaigns, how to purchase more, and what happens at expiration.

The operational problem

Recruiting campaigns need fuel — without visibility into credit balance, burn rate, and what happens when credits run out, operators either over-purchase or get caught off guard when campaigns stop.

How Array HQ solves it

The Billing tab shows your credit balance, usage history, and estimated refill date. Campaigns pause automatically when credits run low — no surprise overages, no runaway spend. Purchasing more is self-serve for Admins.

How it works

What credits are

Job advertising credits fund your //Recruiting sourcing and advertising activity. When you post a job and activate sourcing, credits are consumed as campaigns run. One credit equals one dollar of advertising spend.

Credits do not fund //Ops rewards — those are a separate budget managed in //Ops settings.

Credit balance and metrics

The Billing tab shows four credit metrics:

Metric What it shows
Remaining Credits available to spend right now
Term Allotment Total credits granted for your current contract term (baseline + any add-on purchases)
Used to Date Credits consumed since the start of your term
Avg Usage Your average monthly consumption, with an estimated refill date

A progress bar shows the percentage of your term allotment consumed.

What happens when credits run low

Campaigns pause automatically when approximately 90% of your credits are consumed. This prevents overspend — you will never be billed for advertising beyond your credit balance.

When campaigns pause:

  • Active sourcing stops for all jobs
  • Job postings remain visible but are not actively advertised
  • The Billing tab shows the exhaustion state
  • Resume sourcing by purchasing additional credits

Purchasing more credits

Credits are sold in fixed increments: $250 for 250 credits ($1 per credit). A user with the Admin role can purchase:

  1. Click Buy Credits on the Billing tab
  2. Complete payment on the Stripe-hosted checkout page
  3. Credits are added to your balance immediately

Multiple purchases are allowed. You can buy as many increments as needed.

Credit expiration

Credits expire at the end of your contract term. Key rules:

  • No rollover. Unused credits at term end are forfeited.
  • Add-on purchases are co-termed. Credits purchased mid-term expire at the same contract anniversary — not 12 months from purchase date.
  • No refunds for unused or expired credits.

Credit history

The Credit History section on the Billing tab shows a log of all credit events:

Event type Meaning
Granted Baseline allotment credited at subscription start
Purchased Add-on credits purchased via Buy Credits
Used Credits consumed by an advertising campaign
Adjusted Manual adjustment by your account representative
Expired Credits forfeited at contract term end

Key terms

Term Meaning
Term allotment The total credits available for your contract term, including baseline and purchased add-ons.
Co-termed Add-on purchases share the same expiration date as your original contract term.
Remaining Credits available to spend — your allotment minus usage and expirations.