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Roster

The active workforce at every site, with the data to act before performance slips.

The operational problem

Most operators don't have a single place to see who's working today, how they're performing, and which sites are drifting toward a staffing problem. The roster lives in a scheduling tool. Performance lives in a different system. Attendance trends live in a spreadsheet. By the time an Ops leader stitches the picture together, the shift is over.

How Array HQ solves it

The roster is the single live view of your active workforce. Every team member, every site, every relevant operational signal — attendance pattern, goal attainment, recent rewards earned — in one screen. The roster watch agent surfaces drift before a human would have noticed.

How it works

What the roster shows

For each site:

  • Active team members and their roles.
  • Today's coverage against need.
  • Goal attainment trends — by team member, by shift, by site.
  • Attendance pattern flags.
  • Reward activity (points earned in the recent window).

Cross-site rollup

Owners and Admins see every site at a glance: where coverage is healthy, where it's tight, where attainment is leading or lagging. Drill into any site for the full view.

The roster watch agent

Roster watch runs continuously and flags:

  • Coverage shortfalls against expected need.
  • Attendance drift at the site or team-member level.
  • Goal-attainment decline that hasn't yet shown up in throughput.

Every flag carries the data behind it. No "system thinks something's wrong" without showing why.

Operator workflow

When a flag fires, the operator sees:

  • The site and the behavior in question.
  • The team members involved.
  • The history behind the signal.
  • The available actions — open a job in //Recruiting, adjust a goal, message the site lead.

What you'll be able to do

  • See every site's workforce health in one place.
  • Catch attendance or goal-attainment drift before it lands in throughput.
  • Trace a roster flag back to the data and the rule that produced it.
  • Move from a roster flag straight into //Recruiting when the answer is "we need to hire."

Key terms

Term Meaning
Roster The active workforce at a location.
Coverage Staff scheduled vs staff needed.
Roster watch The autonomous agent that monitors the roster for drift.
Flag A surfaced signal that something needs attention.