---
title: Earning points
description: What you get points for and how fast they show up.
product: talent
audience: talent
voice_pillar: amplify
---

# Earning points

What you get points for and how fast they show up.

## What this is

Points are how Array HQ recognizes your work. You earn them by hitting the goals your manager has set — things like showing up on time, hitting your output rate, or completing a shift without errors. Every goal has a clear point value, and you can see it before you do the work.

## How to use it

### See what counts

Open the **Goals** tab in the My Array HQ app. Each goal shows:

- What the goal is.
- How many points it's worth.
- When the points are awarded — at the end of the shift, at the end of the week, or right when the action happens.

### Watch points land

Most points show up on your balance the same day. A few — like attendance over a full week — land at the end of the period. The activity log shows every point earned, when it landed, and which goal it came from.

### Don't see points you expected?

- Check the activity log first. Points are timestamped against a goal — you'll see what counted.
- If something's missing, your manager can review and adjust. There's a built-in path for that, not a side channel.

## What you get points for

The goals are set by your organization, but the categories are common:

- **Attendance** — showing up on time, full shift, no early outs.
- **Output** — hitting or beating your rate (units, orders, deliveries, whatever your role measures).
- **Quality** — accuracy, safety, no errors.
- **Service** — speed of service, guest scores, on-time delivery.

Every goal ties to a behavior your operation actually measures. Nothing is awarded based on a survey or a popularity vote.

## Related

- [Redeeming points](redeeming-points.md)
- [Points leaderboard](leaderboard.md)