---
title: 3PL
description: Third-party logistics solution guides for multi-client roles, workflows, and operational execution.
product: ops
audience: operator
voice_pillar: coordinate
---

# 3PL

Third-party logistics guides cover warehouse operations where one site serves multiple customers, contracts, or business units.

## The operational problem

3PL sites depend on strict separation. Inventory, labels, workstations, staging lanes, and shipping handoffs can look similar across customers, but a cross-customer mix-up is a serious operating failure.

## How Array HQ solves it

Array HQ helps operators describe the work by customer, workflow, and handoff. The 3PL solution area focuses on client-separated warehouse execution, value-added services, and the checks required before work moves to shipping.

## How it works

3PL operations usually follow a multi-client warehouse flow:

| Stage | Purpose |
|-------|---------|
| Receiving | Accept inbound goods and identify the customer or contract |
| Segregated storage | Keep inventory separated by customer, zone, lane, or rack |
| Pick and pack | Prepare outbound work for a specific customer |
| Value-added services | Perform kitting, labeling, returns, or quality checks |
| Shipping | Verify customer, destination, and carrier handoff |

## What you'll be able to do

- Explain why customer separation drives 3PL operations.
- Identify where labeling, staging, or handoff errors create risk.
- Describe value-added services without relying on one customer's procedure.
- Identify the roles and checks that keep each customer's work separated.

## Key terms

| Term | Meaning |
|------|---------|
| 3PL | Third-party logistics: a warehouse operation serving multiple customers |
| Customer separation | Keeping inventory, labels, workstations, and staging distinct by customer |
| Value-added services | Contract work such as kitting, labeling, returns, and quality checks |
| Kitting | Combining or repacking items into a customer-ready unit |

## Related

- [//Solutions](../index.md)